Welcome to Our Practice
To Our Highland Pediatric Families
We hope this finds you safe & healthy. Please call our office with any concerns or questions. We are available to you seven days per week, 24 hours per day.
We at Highland Pediatrics want to inform you that we are doing all we can to support the effort to slow down the spread of COVID-19 to protect our patients and loved ones. We are closely following the most up-to-date information available from the CDC and the Massachusetts Department of Health.
All parents, guardians and children over 2 must wear a mask when coming to the office. Please see policy for more information.
We are screening all patients and families about whether their child has:
Symptoms of COVID-19
Come in contact with any confirmed cases
Recently traveled out of the local area
If you think you or your child may have COVID-19 or been exposed to someone with COVID-19, please call and we will direct you to where you will receive the appropriate care.
We also are presently determining how best to care for our patients while following the CDC’s current recommendations to practice “social distancing” which simply means avoid close contact with individuals to help prevent catching the virus and passing it on to others. Children home from school should stay home with family members and not engage with other children and friends. Remember wash and sanitize your hands often, avoid touching your face, do not share food or glasses and practice good hygiene.
As part of this process we will be limiting the amount of people in our waiting room by:
Canceling our Walk-In Clinic as of 3/17/2020. This will continue until further notice.
Asking patients who need paperwork to call the office instead of coming in.
We will be reopening our office under certain protocols. We will be treating and offering all pediatric care not limited to well child care and immunizations, sick child care*, follow up and care for chronic conditions. Your appointment time and day may have to be changed. A staff member will contact you.
*Introducing Highland Peds + !! All sick children will be seen in the afternoon only in our new office space located in Suite 3002, on the third floor of TruesdaleHealth. (above our current office) Any children that are high risk will be seen in their car in the parking lot and not come into the office. A triage nurse will determine the best care for your child. Our lab and behavioral health services are also in this space.
Offering Virtual Health for sick visits, routine follow-up appointments for med checks, behavioral health and other type of appointments. Please call and speak with a staff member about an upcoming appointment you have.
Asking patients to limit their visit to one parent or guardian accompanying them whenever possible (except for newborns < 1 month old), and to please keep siblings at home. Anyone coming to our office must wear a mask.
Asking patients coming into the office for all appointment to call 508-679-6833 and press 0 upon arrival in the parking lot. We will then have you wait in your car and we will text you when to come into the office.
Finally, in addition to our usual disinfection routine, we are implementing additional cleaning of high-traffic areas in our office such as waiting room chairs, counter tops, and door handles to help protect our patients, their families, and our staff.
We will continue to update our families during this challenging time, and rest assured that we will do our best to keep our Highland family safe and informed primarily through our Facebook page, portal messages and our office on-hold message. Thank you for your patience and understanding.
Be smart. Stay safe. Keep calm. Take care.
May 28, 2020
Our mission is to help families raise healthy and happy children.
Since 1984, Highland Pediatrics has partnered with families in southeastern Massachusetts and nearby Rhode Island to provide the highest quality medical care to children of all ages, from newborns to adolescents.
Our knowledgeable team of pediatricians, nurse practitioners and support staff shares its experience and expertise to provide the building blocks you need to help your growing children reach their full potential as young adults.
Your family becomes part of our family.
Our approach to pediatric care is grounded in one sentence: "If this were my child, this is what I would do." At Highland Pediatrics, we believe not just in providing quality care, but in building caring relationships.
We've built our practice to suit the wants and needs of our patients with unique services:
- Unhurried office visits
- Same-day, as well as evening and weekend sick / urgent care appointments to help avoid costly emergency room visits
- Walk In Clinic Monday - Friday 7:30 - 9 am for simple illnesses for children 2 years and older - No Appointment Needed (excluding holidays) Symptoms limited to earache, sore throat, runny/stuff nose, rash, fever and non-head injury <24 hours old
- A dedicated staff committed to support
- In-office behavioral health services
- In-office lab for routine blood work
- In-office preventative dental care
- In-office 24-hour accessibility by phone with coverage by our own nurses and doctors*
- * For overnight phone calls Night Nurse answers our calls from 10pm - 6am after being screened by our answering service. They are staffed by trained Pediatrics RN's. If you ever do not receive a call back from our office within thirty minutes, always call the answering service back.
What's more, our close relationships with the exceptional Obstetric services at Charlton Memorial Hospital offer excellent strong continuity of care for your child.
For conditions requiring intensive care, surgery, or consultation with specialists, we will make the appropriate arrangements at hospitals such as Hasbro Children's Hospital, Boston Children's Hospital, Tufts Floating Hospital for Children, Mass General and Boston Medical Center.
Expecting? Want to Meet Us?
Learn more about Highland Pediatrics at our free pre-natal visit or future patient meet and greet. Held once each month in our office, it's a great way for prospective parents and patients to ask questions, see how we work, and meet one of our doctors.
Call 508-679-6833 to find out the upcoming dates available.
An online resource center providing you with additional helpful information.
View the Symptom Checker from HealthyChildren.org